State Farm® Insurance Agent Houston Richards
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
A. C.
May 12, 2026
"Julie was amazing in answering my questions I had about my policies. The whole team is very welcoming!"
John Luke Hutsell
May 8, 2026
"Kaylie was excellent. Paid attention to details and carefully assessed my needs."
Jill Clark
May 8, 2026
"Jessica was very helpful and also explained all aspects of the policy and help me select the best for me."
Shane Stuart
May 5, 2026
"Jacob was very professional and lots of help. He had all my answers quickly"
"Shane - It is so wonderful to hear that Jacob was helpful in your insurance transaction. Thank you for the kind words and we are so thankful for you! - Insurance Agent KC"
Nathan R
April 28, 2026
"Kaylie was a great help in explaining my policy and getting my payments set up appropriately. She helped me avoid losing coverage and helped me prepare for some wild storms. Love that I can text the office and get a reply so I don't have to waste time waiting on the phone."
"Thank you so much, Nathan! We are glad Kaylie could help you with your insurance and make sure your coverage was what you were wanting for these crazy storms!! We appreciate you trusting our team and love being able to make things easy with text! - Insurance Agent KC"
Alexis Thomas Mabin
April 28, 2026
"Jacob was very knowledgeable and professional. He answered all of my questions without hesitation. The process was completed in an expedient manner with a great level of efficiency."
"Alexis, thank you! SO glad to hear that Jacob could help make sure your insurance process was smooth and efficient! We truly appreciate your business and trust in us - Insurance Agent KC"
Renee
April 22, 2026
"I currently obtained house & auto with Houston Richards State Farm. Jill is cheerful and completely explained the many coverages under State Farm. Not only is she knowledgeable but her patience was what sold me, along with the great rates! Highly recommended! Kudos to Jill!"
"Thank you, Renee! We are glad that Jill could help make your insurance process simple and find you the right coverage at a price that worked for you! We appreciate your support - please let us know if there is anything we can do to earn that 5th star!! - Insurance Agent KC"
John Huddleston
April 22, 2026
"Julie was very helpful, explained everything and answered all my questions. She was very professional."
"Hi John! I love to hear that Julie was able to explain everything and answer your questions! We appreciate you trusting our team with your coverage! - Insurance Agent KC"
Darnell Williams
April 21, 2026
"100 % great customer service."
"Darnell, WOW!!! This is such a compliment. Thank you for your kind words! - Insurance Agent KC"
Katelyn
April 17, 2026
"Super friendly, great communication, but not pushy. So happy to make the change in coverage!"
"Katelyn - Love to hear that you had a great experience and didn't feel pressure - that is exactly how we think insurance should be! Thankful for you! - Insurance Agent KC"
Cody Myers
April 15, 2026
"Kaylie was very helpful and caring. I've never had bad insurance experiences before, but I've never experienced such a good customer service person as anyone I've spoken with with this State Farm office."
"Hi Cody!! Thanks so much! Kaylie will truly appreciate your kind words. So glad that she was able to provide you with such a great experience! Always here for you! - Insurance Agent KC"
Mikaela Routon
April 13, 2026
"Kaylie was very helpful with the on board meeting . She is very polite an informative. An jill did amazing helping set up the policy"
"Hi there, Mikaela! So glad to hear that Kaylie was able to make your onboarding experience smooth and informative! Thankful for you! - Insurance Agent KC"
Joshua Mills
April 10, 2026
"Jill was Amazing to work with first of all! The conversation was never dull and she listened to my questions and concerns very well. Jill went above and beyond to make sure I was getting the best coverage on both, my new home owners insurance, and the coverage on my Polaris and enclosed trailer. The best part, she saved me about a thousand dollars once it was all completed! Thank you so much Jill for all of your assistance! I would definitely recommend her with a 10 out of 10!"
"Joshua - I am so happy to hear that Jill could help you find the right coverage for you!! I am so excited to share your kind words with her! She is such a valuable asset to our team! - Insurance Agent KC"
Robert Whitford
April 10, 2026
"Kaylie and Jill have been super!! Both very pleasant and very helpful. Super transparent and reassuring in all interactions."
"Robert - thank you for the kind words and 5 stars! Happy to hear that we were able to provide you with such a transparent experience! - Insurance Agent KC"
raymona turner
April 9, 2026
"Julie helped me to make a great decision regarding my car insurance. She is an absolute delight to work with. Thank you Again Julie:)"
"Thank you so much for sharing your experience with Julie! Thankful for your trust in her and our team! - Insurance Agent KC "
Anita Wheeler
April 3, 2026
"Met with Julie at Houston Richards’s office to update homeowner status. She was very personable."
"Thank you, Anita! Love to hear that Julie was able to update your home insurance and meet with you! Let us know if we can ever assist you! - Insurance Agent KC"
Huy Dao
April 1, 2026
"Reduced my home and auto insurance by 40% annually. Everyone I've worked with has been great - couldn't recommend it enough."
kristie yohe
March 31, 2026
"Kaylie was able to help me understand everything and gave great customer service."
Debi Wiedmaier
March 24, 2026
"Very pleased with the service I received with Jessica! Always easy to get in touch with either by phone or text. Ended up switching both home and car insurance for a great price compared to what I had before. Thanks Jessica!"
Phyllis Donze
March 22, 2026
"Great company got them for my new car"
Legendary Chop Shop LLC
March 22, 2026
"Very informative group"
Ryan McGahey
March 22, 2026
"Great service, customized to my needs for a classic and for a limited use vehicle"
Mason Cross
March 21, 2026
"They were awesome! Met them at World of Wheels giving out free hats and Hotwheels"
madi cross
March 21, 2026
"Such nice people! Met them at world of wheels with a hat stand!!"
Trey Koerner
March 21, 2026
"Very friendly"