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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alex Gardner

October 10, 2025

5  out of  5
rating by Alex Gardner
"i was referred to Houston by a coworker and let me tell you what a god send he was! saved me over $150 a month on my car insurance! super thankful for him and super excited to continue to work with him in the future!"
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mark coon

October 7, 2025

5  out of  5
rating by mark coon
"Our services have been the best. We appreciate the professionalism by everyone we've experienced."
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Talia Johnston

September 22, 2025

5  out of  5
rating by Talia Johnston
"Jacob has been excellent when it comes to communication and keeping us informed. He is quick to respond and resolve anything going on. We really do feel we are valued here and appreciate the way they handle things at Houston Richards."
We responded:
"Talia, Thank you so much for your trust in our agency! Marshall is such an asset to us and we are glad that he welcomed you to our State Farm family!"
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Jazzmyn Pekarek

September 19, 2025

5  out of  5
rating by Jazzmyn Pekarek
"Kaylie and Jacob are great!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kim Hobbs

September 17, 2025

5  out of  5
rating by Kim Hobbs
"Love the onboarding process!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tricia Yuill

September 16, 2025

5  out of  5
rating by Tricia Yuill
"Kaylie and the team at Houston Richards State Farm have been extremely helpful navigating the process of switching insurance policies. They are so knowledgeable and always kind. Thank you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sarah Dortch

September 9, 2025

5  out of  5
rating by Sarah Dortch
"Cut my car insurance in half for better coverage! Friendly and efficient service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Denise Aumua

September 7, 2025

5  out of  5
rating by Denise Aumua
"Ashlee as extremely helpful, and kind. She helped us save so much money!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tiffany Stephens

September 6, 2025

5  out of  5
rating by Tiffany Stephens
"Thank you Houston Richards for the cute fanny bag. What a great Agency reaching out to their community!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Heather Wheeler

September 6, 2025

5  out of  5
rating by Heather Wheeler
"Great team and great office!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Brittani Dangelo

September 6, 2025

5  out of  5
rating by Brittani Dangelo
"Kaylie and Colbi were very helpful and knowledgeable. They know their stuff"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Chris Shelden

September 6, 2025

5  out of  5
rating by Chris Shelden
"Helpful office"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Patricia clark

September 6, 2025

5  out of  5
rating by Patricia clark
"These people were very helpful in assisting me with my insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Malonda Hutson

September 6, 2025

5  out of  5
rating by Malonda Hutson
"I like the people at the fair"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Charlene Rinehart

September 6, 2025

5  out of  5
rating by Charlene Rinehart
"Is good"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Michelle Clary

September 6, 2025

5  out of  5
rating by Michelle Clary
"Kaylie & Colbi were super helpful"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jena Charles

September 6, 2025

5  out of  5
rating by Jena Charles
"Absolutely some of the best customer service I’ve ever received when getting information about insurance. The team was top notch and answered all of my questions about switching policies and effective dates. The perfect team for all your needs!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Amber Henson

September 6, 2025

5  out of  5
rating by Amber Henson
"Julie has been super helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Dustin Khan

September 6, 2025

5  out of  5
rating by Dustin Khan
"Ashley was supper helpful"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Bradley J

September 6, 2025

5  out of  5
rating by Bradley J
"jacob was super helpful and knowledgeable"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Shaylynn Fuhrman

Shaylynn Fuhrman

September 6, 2025

5  out of  5
rating by Shaylynn Fuhrman
"We’ve had State Farm for a few years now. Love them!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rose DiSensi

September 6, 2025

5  out of  5
rating by Rose DiSensi
"Colby was super helpful and nice."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Kyle Burns

Kyle Burns

September 6, 2025

5  out of  5
rating by Kyle Burns
"Had a great experience with them. Amazing place to use for insurance"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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robert crawford

September 6, 2025

5  out of  5
rating by robert crawford
"The agents are very nice and helpful. 10/10 Would recommend"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Zachary Meler

September 6, 2025

5  out of  5
rating by Zachary Meler
"They are very helpful and always awesome with my kids. Thank you guys!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"